The first day of this course is mostly instructor lectures with intermittent
group discussions. On the second day, participants will form into small
groups of 3-4 members each to complete a series of tasks designed to test
their ability to communicate while under pressure. After each task, we’ll
review lessons learned.
This is mainly a nontechnical class.
Come prepared to share experiences within the IC framework.
This class is to help assist IR personnel that are responsible for
coordination and communication in incidents. Often the technical aspects of
an incident work themselves out but it is the human side of an incident that
can be frustrating. There are processes and best practices that you can
learn to help you maneuver through the maze of incident coordination and
creating and working an incident response plan. If you are a new or seasoned
IT operations or security manager, or are called to represent your team for
communications, notifications, or coordination, this class is for you!
Laptop is required