Cyber Fire Staff Resources
This is not a complete list, and it's not even official. See the Staff Policy document (below) for a more thorough discussion: this is just a summary.
Staff is always on
When you are at a Cyber Fire event, you represent the event for the entire duration of the event: even when you're not at the event. We've had a number of experiences where Cyber Fire staff had to step in to help out a participant outside of the event. As a staff member, you are viewed with a degree of authority, and we expect you to live up to that.
Show that you care
Cyber Fire staff should be respectful, courteous, and mindful of others' feelings and needs. If you haven't read the anti-harassment policy, now would be a good time. The sentiment behind this policy is that we want everyone to be kind, and staff should lead by example.
All staff are reporters
We trust you to handle a great deal of situations, but should something arise that you aren't comfortable handling on behalf of the entire event, call in the local event lead. For some issues, like harassment reports, you need to call in the event lead no matter what.
If you're staff at an event, you need to be at the entire event. If you can't make it to something, you need to get an okay from the event lead. We don't need to know about emergencies.
If you'd like to skip something to visit a local friend, or take a walk on the beach, first think hard about whether this is an appropriate thing to do during an event that your fellow staff are working. If you still think it is, you need to get approval from the local event lead.
Staff meetings are mandatory
We publish a staff calendar (URL in Mattermost). Events on the staff calendar aren't optional unless the name or description says it's only for certain staff. You are expected to come to meetings on time.
Receptions are mandatory too
You don't have to stay for the whole reception, but you need to be there for at least the first half-hour. Receptions give participants a chance to interact with staff outside the classroom, and give staff a chance to get important feedback in a relaxed environment.
Becoming a Teaching Assistant
Do you love explaining things to people hungry to learn? Have you been through two core classes? You might make a good Teaching Assistant!
We want you on our staff. Becoming Cyber Fire staff is considered part of DOE's training pipeline. If you find yourself coming back to all the classes, and think you can help other people with the same problems you had to fight through, you are a good candidate for a Teaching Assistant.
The role of Teaching Assistant is to help attendees out with any problems they've had, based on your prior experience doing the same work. We place you in a class, and you work to help attendees absorb material.
The main thing we are looking for in a Teaching Assistant is the ability to relate to people. Technical chops are important, but making a personal connection with attendees and struggling alongside them can mean much more than rattling off the answer. During your first few classes as a Teaching Assistant, we will help you practice Socratic instruction, and show you different approaches to conveying the same idea to different learners.
After a few sessions, you're put into a pool of Teaching Assistants. If you made a favorable impression on an instructor, you'll be asked to attend future events!
Other Staff Resources
You should have access to the following resources. If you don't, you need to pester someone about it.
Google Team Drive
All operational documents live here, including slide presentations, staff policy documents, and all printed material.
Staff Mattermost Channel
You should have been invited to the Cyber Fire Staff channel. This is where important announcements are made, and where we collectively solve problems.
Cyber Fire Gitlab
If you are working on puzzles or the server, you will need access to our Gitlab server.